FAQ


What is a pocket nappy?

A pocket nappy comes in two parts. A waterproof outer and the absorbent inserts. The waterproof outer has a pocket at the back to stuff the inserts. The inserts are the absorbent part. They are very easy to use and dry quickly. 

What are liners?

Liners are not essential when using cloth nappies but you might choose to use them. They are a good way to protect the nappy when dealing with poo as they generally catch most of it. Liners are either reusable, usually made from fleece, or biodegradable. You can pop biodegradable liners in the bin and reusable liners in the wash with your nappies. We currently do not sell liners but we hope to sell them soon.

Does baby's skin get irritated by the moisture? 

No. Our nappy has a fleece lining that wicks away moisture to the absorbent liners keeping your baby dry and comfortable. 

How do you store dirty nappies?

You can either use a nappy bin or a wet bag to store the dirty nappies until wash day. For a nappy bin we recommend using a mesh washing bag to line the bin. That way you don't need to touch the dirty nappies again, you just put the mesh bag containing the dirty nappies straight into the washing machine. 

What temperature do I wash my Pim Pam nappies?

We recommend washing our waterproof part of the nappy at 40°. The reason being is that the waterproof coating can be damaged over time if it's washed at a higher temperature like 60° for example. Our inserts and wipes can be washed at 60°. You can find more information on our washing and care page

How many nappies do I need?

We get asked this question a lot. The number of nappies you have really depends on how often you want to wash. The less washing you want to do, the more nappies you'll need. For full time, washing every 3 days we recommend 20 nappies. We have special bundle deals for 5 or 10 nappies to get you started found here. 

What size are Pim Pam nappies? 

Our nappies are OSFM (one size fits most)  We'd say that our nappies fit from about 8-10lb. all the way to 35lb. Our nappies grow with your baby all the way to potty training with our adjustable snap fastenings. Find more information and our drawn fit guide here. 

How often do I need to change reusable nappies? 

People often assume you need to change reusable nappies more than you would a disposable. We'd say just change as often as you would a disposable but you'll probably find you actually change your baby's nappy even less. Reusable nappies are extremely absorbent and as long as your baby hasn't done a poo then they will last a long time between changes. 

Do you sell extra inserts?

Currently we do not. We have put them into production so extra inserts will be available to buy from our shop soon.

If we have missed anything here then please feel free to email us. We are always happy to answer any questions you have about cloth nappies. 

Where are your products made?

From early October 2022, production of our nappies will move from China to a factory in Turkey. As well as reducing the carbon footprint of our nappies by moving production closer to home, we’re very excited that this new factory will be able to produce our nappies such that they meet the OEKO-TEX Standard 100.

Does the new factory produce ethically? 

Yes - we’ve met the owners of the new factory and been assured of the ethical working environment there with all of the certificates they hold. It's impressive!  

They hold certificates for Oeko-Tex Class 1, GOTS and Recycled 100 certificates for their organic fabrics and confection.  On top of this they also have certificates for Oeko-Tex Step , Oeko-Tex Class 1, ISO9001, ISO14001 and are SEDEX audited.

What is OEKO-TEX Standard 100?

OEKO-TEX Standard 100 is a prestigious, independent stamp of approval, proving that every part of the nappy has been tested for harmful substances and is therefore harmless for human health. 

It’s a very high bar, with limits on certain substances that are beyond what is required by UK and international law. Different types of products have different requirements, with products for babies (like ours!) needing to meet the strictest limits on harmful substances. OEKO-TEX has institutes globally, which stay up to date on scientific knowledge and update the requirements for the Standard on a regular basis.

While our previous range of nappies was safe and ethically produced, we wanted to make sure we’re going for the gold standard, and providing an extra stamp of approval to give you confidence in the nappies you’re buying. 

Are there any other changes?

Moving production from one factory to another inevitably means a few changes. You might notice that the waterproof outer on the nappies is slightly more matte than on nappies produced in the old factory. We’ve also taken the opportunity to make some small changes to the fit of the nappies, and in particular to make them slightly larger so that they aren’t outgrown by bigger babies.