Returns


Full Price Items

  • If you are not entirely satisfied with your purchase, we apply a 14 days right of return policy.
  • Returned items must be unused and unwashed in original packaging.
  • Original sales receipts must be attached with all returns.
  • Unfortunately we cannot take responsibility for shipping costs and lost packages. Please keep a record of your tracking number when shipping the package.
  • Once the goods are received back to us the refund will be issued.
  • You will not be reimbursed for the shipping charge.
  • Instructions on how to return will be on the return slip.

 

Sale Items

  • All Sale items are final sale and therefore not eligible for return, exchange, or store credit.

Exchange Policy

  • If you would like a different size or colour, please return your original purchase and place a new order online.

If you have any questions regarding our return policy, please email us at hello@pimpamshop.co.uk